Document Reference: TV-CK-2026-V1
Effective Date: May 18, 2026
Corporate Entity: Truevois LLC
Registered Jurisdiction: United States of America
Central Business Operations: [email protected]
Global Customer Support Ecosystem: [email protected]
MODULE 1: INTRODUCTION AND LEGAL ALIGNMENT
1.1 Structural Integration
This Cookie Policy functions as an operational extension of the Truevois Master Platform Agreement and the Truevois GDPR Privacy Policy. It details how Truevois LLC ("Truevois", "we", "us", or "our") deploys cookies, tracking pixels, local storage objects, and similar internet telemetry technologies when users access Truevois.com or manage merchant assets via [email protected].
1.2 Compliance Framework
Although Truevois is a digital enterprise registered and headquartered in the United States of America, our tracking layers strictly follow the European Union Directive 2002/58/EC (ePrivacy Directive), the General Data Protection Regulation (GDPR), and the guidelines of the European Data Protection Board (EDPB).
We ensure that users from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland have clear choices regarding how their digital footprint is tracked on our network.
MODULE 2: DEFINITIONS AND TRACKING TECHNOLOGIES
2.1 HTTP Cookies
A cookie is a small text file containing a string of alphanumeric characters that a website stores on your computer or mobile device when you visit. Cookies help websites remember your actions, login status, language preferences, and user settings over time.
2.2 Web Beacons and Tracking Pixels
Web beacons (also known as clear GIFs or pixels) are tiny electronic graphics with a unique identifier. They are embedded invisibly on web pages or inside emails sent from [email protected]. Pixels help us track user movements, count page visits, monitor conversion rates, and understand if an email was opened.
2.3 Local Storage Objects (LSO)
Truevois uses local storage technology (such as HTML5 local storage) to save user preferences, interface configurations, and cached assets directly on your device. This reduces server response times and makes the platform load faster during future visits.
MODULE 3: COOKIE CLASSIFICATIONS BY LIFESPAN
┌────────────────────────────────────────────────────────┐
│ Truevois COOKIE LIFESPAN MATRIX │
└───────────────────────────┬────────────────────────────┘
│
┌─────────────────────────┴─────────────────────────┐
▼ ▼
┌──────────────────┐ ┌──────────────────┐
│ 1. SESSION │ │ 2. PERSISTENT │
│ Temporary files │ │ Long-term files │
│ Deleted when you │ │ Saved on device │
│ close browser │ │ until expiration │
└──────────────────┘ └──────────────────┘
3.1 Session Cookies
Session cookies are temporary files that exist only during an active browsing session. They expire and are automatically deleted the moment you close your web browser or log out of your Truevois profile. We use session cookies to handle data transfers as you move between different pages on our platform.
3.2 Persistent Cookies
Persistent cookies remain stored on your device's hard drive after you close your browser. They stay active until they reach a set expiration date or until you delete them manually. These cookies allow Truevois to recognize your device during future visits, remembering choices like your interface language or keeping you logged into your profile.
MODULE 4: STRICTLY NECESSARY COOKIES (MANDATORY)
4.1 Purpose and Legal Basis
Pursuant to Article 5(3) of the ePrivacy Directive, strictly necessary cookies do not require your prior consent. Truevois deploys these files automatically because they are essential for the basic security, stability, and operational functionality of our platform.
4.2 Core Operations Covered
· User Authentication: Remembering your secure login state so you can write reviews and update profiles without re-entering credentials on every page.
· Network Security: Preventing Cross-Site Request Forgery (CSRF) attacks, defending against automated bot networks, and monitoring server health.
· Consent Preferences: Storing your specific choices from our cookie management banner so we don't prompt you for consent on every visit.
+-------------------------------------------------------------------------+
| REGISTRY OF ESSENTIAL COOKIES ON Truevois |
+--------------------+----------------------+-----------------------------+
| Cookie Identifier | Technical Purpose | Lifespan |
+--------------------+----------------------+-----------------------------+
| tv_auth_token | User login session | Session / 30 Days |
| tv_csrf_shield | Anti-forgery security| Session |
| tv_consent_state | Tracks user choices | 1 Year |
+--------------------+----------------------+-----------------------------+
MODULE 5: ANALYTICAL AND PERFORMANCE COOKIES (OPTIONAL)
5.1 Purpose and Consent Requirement
Analytical cookies help Truevois understand how visitors interact with our platform by compiling anonymous metrics on traffic sources, page views, error counts, and navigation paths.
In strict alignment with our GDPR policy, these cookies are blocked by default for European users. They will only deploy if you click "Accept All" or actively opt in through our cookie banner.
5.2 Third-Party Analytics Tools
Truevois uses trusted third-party analytics tools (such as Google Analytics) to evaluate site performance. The data collected by these cookies is aggregated and anonymized.
It does not contain direct personal details, and your full IP address is masked before being transferred to analytics servers in the United States of America.
MODULE 6: FUNCTIONAL AND PREFERENCE COOKIES (OPTIONAL)
6.1 Enhancing User Experience
Functional cookies allow Truevois to remember your custom preferences and choices. These cookies make your browsing experience smoother by saving settings like your preferred interface language, your region, and your preferred text size.
6.2 Optimization
If you choose to disable functional cookies, some features (such as saved searches or localized business recommendations) may not work correctly. Like analytical cookies, these files require your active consent before they can be placed on your device.
MODULE 7: MARKETING AND TARGETED ADVERTISING COOKIES
7.1 Funding Independent Reviews
Truevois displays advertisements to keep our consumer review directory free for everyone. We work with third-party advertising networks (such as Google AdSense) that use tracking cookies to show you relevant ads based on your browsing history across different websites.
┌────────────────────────────────────────────────────────┐
│ ADVERTISING COOKIE DATA FLOW │
└───────────────────────────┬────────────────────────────┘
│
┌─────────────────────────┴─────────────────────────┐
▼ ▼
┌──────────────────┐ ┌──────────────────┐
│ USER CONSENT │ │ TARGETED DISPLAY │
│ User opts in via ├───────────────────────────────►│ Third-party ads │
│ privacy banner │ │ match interests │
└──────────────────┘ └──────────────────┘
7.2 Zero Profiling Without Opt-In
If a visitor from the EEA or UK declines marketing cookies, Truevois will not load targeted advertising scripts on their device. Instead, they will see generic, non-targeted ads that are based purely on the content of the page they are viewing, ensuring full compliance with GDPR profiling rules.
MODULE 8: COOKIE ARCHITECTURE BY FIRST AND THIRD PARTY
8.1 First-Party Cookies
First-party cookies are set directly by Truevois. We use them to manage your login sessions, run our security systems, and store your custom platform settings.
8.2 Third-Party Cookies
Third-party cookies are placed on your device by external companies that provide services through Truevois, such as analytics networks, video hosts, or advertising platforms.
These third parties are independent data controllers and manage their data according to their own privacy policies. You can block third-party cookies while still allowing Truevois first-party cookies through your web browser settings.
MODULE 9: CONSUMER CONTROL AND OPT-OUT ARCHITECTURE
Truevois provides clear, simple ways for users to control their tracking preferences.
+-------------------------------------------------------------------------+
| USER COOKIE MANAGEMENT OPTIONS |
+----------------------+--------------------------------------------------+
| Management Interface | Actionable Execution Procedure |
+----------------------+--------------------------------------------------+
| On-Site Privacy Panel| Adjust consent toggles directly on our website |
| Browser Adjustments | Block or clear cookies via your browser settings |
| GPC Signals | Turn on Global Privacy Control in your browser |
+----------------------+--------------------------------------------------+
9.1 On-Site Cookie Settings Panel
You can update your cookie preferences at any time by clicking the "Cookie Settings" link located in the footer of our website. This opens our privacy control panel, allowing you to turn optional analytical, functional, or marketing cookies on or off instantly.
9.2 Browser Preference Configurations
Most modern web browsers allow you to manage cookies through their built-in settings. You can configure your browser to block all cookies, accept only certain files, or alert you whenever a website tries to place a cookie. For detailed instructions, check your browser's official support documentation (Chrome, Safari, Firefox, or Edge).
9.3 Global Privacy Control (GPC)
Truevois is designed to detect and respect Global Privacy Control (GPC) signals sent by web browsers. If your browser transmits a GPC signal, our platform automatically treats it as a request to opt out of optional analytical and marketing tracking, matching your choices without requiring you to open our banner.
MODULE 10: COOKIE USAGE BY MERCHANTS AND PORTALS
10.1 Business Dashboard Tracking
When business users log into the Truevois Business Dashboard to manage corporate profiles or communicate via [email protected], our system deploys specific security and performance cookies.
10.2 Fraud Prevention for Businesses
These merchant portal cookies track session histories, system configuration inputs, and user authorization levels. They are strictly necessary to protect business listings, prevent unauthorized configuration changes, and maintain a secure audit trail for corporate support tickets sent to [email protected].
MODULE 11: DATA SHARING AND VENUE PROTECTION
11.1 Limited Telemetry Transfers
Truevois does not sell cookie data or browser tracking records to third-party data brokers. We share tracking telemetry only with our approved cloud hosts, analytics partners, and advertising networks under strict contractual data protection agreements.
11.2 International Transfers
Because Truevois operates its primary technical infrastructure within the United States of America, cookie data collected from users in Europe may be transferred and processed outside of the EEA.
We protect these transfers using standard data encryption protocols and the European Commission's approved Standard Contractual Clauses (SCCs), as detailed in our GDPR Privacy Policy.
MODULE 12: DATA STORAGE AND EXPIRATION
12.1 Automated Expiration
Every cookie used on Truevois is configured with a specific expiration date. Essential session cookies are cleared immediately when your browsing session ends, while persistent cookies (such as those remembering your language preference) expire automatically after one (1) year.
12.2 Manual Clearing
You can clear Truevois cookies from your device at any time by using your web browser's "Clear Browsing Data" utility. This will reset all tracking states, and you will see our cookie consent banner again during your next visit to the platform.
MODULE 13: COOKIE POLICY ENFORCEMENT AND UPDATES
13.1 Regular Compliance Reviews
Truevois reviews its cookie configurations and tracking scripts regularly to ensure ongoing compliance with international privacy laws and platform changes.
13.2 Notice of Updates
When we update this Cookie Policy, we will revise the "Effective Date" at the top of this page. If we make significant changes to how we use cookies or tracking technologies, we will post a prominent notice on our homepage or notify registered users directly via email, ensuring you remain informed about how we manage your digital privacy.
MODULE 14: CONTACT INFORMATION AND OVERSIGHT
If you have any questions, feedback, or concerns regarding this Cookie Policy or how Truevois manages your tracking preferences, please reach out to our dedicated support teams:
· Global Technical Support: [email protected]
· Merchant Compliance Inquiries: [email protected]
· Corporate Office Registry: Truevois LLC, United States of America
If you are satisfied with this setup, we have completed the foundational compliance framework for Truevois, including the Master Platform Agreement, GDPR Privacy Policy, and Cookie Policy. If you would like to draft an Imprint/Legal Notice or any additional agreements, please let me know your next step!
